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I need to check the balance of a gift card

I bought a gift card and sent it to a friend but they said it had a zero balance

Posted on Oct 25, 2022 8:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2022 9:02 PM

Jmoe58 Said:

"I need to check the balance of a gift card: I bought a gift card and sent it to a friend but they said it had a zero balance"

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Where did you get this card?



Three Scenarios to Troubleshoot:

  • If Purchased at a Retailer:

Take this back to the seller, an request a swapout. This time, add it to your account right-then-and-there at the cash register after the transaction goes through.


  • If Purchased Online:

If you purchased this online and at a Web site, contact them, seeing what your options are when it comes to gift card scams.


  • If Purchased In-Person:

If this was a face-to-face purchase, there may be nothing that can be done about this, but a refund from the seller.


Important Links:

1 reply
Question marked as Top-ranking reply

Oct 25, 2022 9:02 PM in response to Jmoe58

Jmoe58 Said:

"I need to check the balance of a gift card: I bought a gift card and sent it to a friend but they said it had a zero balance"

-------


Where did you get this card?



Three Scenarios to Troubleshoot:

  • If Purchased at a Retailer:

Take this back to the seller, an request a swapout. This time, add it to your account right-then-and-there at the cash register after the transaction goes through.


  • If Purchased Online:

If you purchased this online and at a Web site, contact them, seeing what your options are when it comes to gift card scams.


  • If Purchased In-Person:

If this was a face-to-face purchase, there may be nothing that can be done about this, but a refund from the seller.


Important Links:

I need to check the balance of a gift card

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