my alarm stops going off when the facetime ends

when i fall asleep on facetime and my alarm goes off the next morning if the person i am on facetime with hangs up while the alarm is going off the alarm turns off too. i also believe it may be silencing close future alarms because when i eventually wake up i see all of my alarms silent but still notified on my screen like it normally would. how can i change this?

iPhone XR, iOS 12

Posted on Oct 25, 2022 10:14 PM

Reply
1 reply

Oct 28, 2022 11:11 AM in response to jjillihi

Hi jjillihi,


It sounds like you are having an issue with your alarm while on FaceTime. We know how important this is for you, and we will help get you to the right place for answers.


Please update the device to the latest OS version 16.1. Then test it for 72 hours to see if the issue has been resolved. If after 72 hours and you're still having the issue please let us know. We'll be here for you.


As with any update, its always a good idea to create a backup beforehand: How to back up your iPhone, iPad, and iPod touch - Apple Support


How to update your iOS device: Update your iPhone or iPad - Apple Support


Farewell!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my alarm stops going off when the facetime ends

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.