How do I change my ID password when I don’t have my trusted device because it has been stolen

How do I change my ID password when I don’t have my device because it has been stolen

iPhone 12 Pro

Posted on Oct 26, 2022 1:39 AM

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1 reply

Oct 28, 2022 11:47 AM in response to green283

Greetings green283,


It sounds like you are unable to change your password because you don’t have access to your trusted device. We know how important this is for you, and we will help get you to the right place to find a resolution.


There are a few things you can try first, they may resolve your issue:

• Add another device as a trusted device
• Add or remove a trusted phone number
• View or remove trusted devices

These steps can be found in this support article: Manage two-factor authentication for your Apple ID from iPhone - Apple Support


If you need continued assistance, then please reach out to the AppleCare support team that handles Apple ID issues via this link: Apple ID - Official Apple Support


Cheers!



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How do I change my ID password when I don’t have my trusted device because it has been stolen

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