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iPhone 13 Pro screen goes dark while calling

iPhone 13 Pro screen goes dark while calling and I can not get back to normal screen after call is ended.

iPhone 13 Pro, iOS 16

Posted on Oct 26, 2022 4:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2022 4:30 AM

If you're sure that nothing (cover or screen protector) is interfering with your proximity sensor at the the top of your iPhone's screen, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Oct 26, 2022 4:30 AM in response to Biker_1958

If you're sure that nothing (cover or screen protector) is interfering with your proximity sensor at the the top of your iPhone's screen, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iPhone 13 Pro screen goes dark while calling

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