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Lost photos

My photos that were backed up on my old phone have disappeared and are not on my new phone anymore, they do not appear when I sign into icloud ad they are not in my recently deleted.


I have been to an apple store and they have told me to use apple support

I assume it is an issue with icloud.

iPhone 13, iOS 16

Posted on Oct 26, 2022 7:20 AM

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Question marked as Best reply

Posted on Oct 26, 2022 7:40 AM

Just so you know, this web site is not Apple Support. We are a volunteer community of Apple product users that help other people with problems they are having with their devices and software.


See if this is if any help.

If you're missing photos or videos in the Photos app - Apple Support


If that doesn’t help, get help from Apple by clicking on this blue link.

Apple Support


1 reply
Question marked as Best reply

Oct 26, 2022 7:40 AM in response to evieosullivan444

Just so you know, this web site is not Apple Support. We are a volunteer community of Apple product users that help other people with problems they are having with their devices and software.


See if this is if any help.

If you're missing photos or videos in the Photos app - Apple Support


If that doesn’t help, get help from Apple by clicking on this blue link.

Apple Support


Lost photos

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