Connect external monitor

Cannot connect an external monitor. Computer does not sense it is connected. I tried VGA and HDMI connection. Put it to sleep with cover closed. Nothing has worked. Running Ventura.

K

Posted on Oct 26, 2022 11:24 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 4:31 PM

Hi Kenito1,


Thank you for participating in the Apple Support Communities. If your external display is not detected, this article has some steps that may help: If your external display isn't detected or appears blurry when connected to your Mac

"

If your display is blank or not detected

Try these steps if you don't see an image on your display.

Check your cable or adapter

Disconnect the cable from your external display from your Mac, then reconnect it. If the cable from your external display doesn't connect to the ports on your Mac, you can use a USB-C or Thunderbolt adapter. If you're using a USB-C or Thunderbolt adapter to connect a display, the adapter must be compliant with DisplayPort Alt Mode or Thunderbolt / USB 4.

Check how many displays you can connect

If you're connecting multiple displays to your Mac, use the Tech Specs page to find out how many external displays your Mac supports.

  1. Choose Apple menu  > About This Mac, double-click your serial number, then press Command-C to copy it.
  2. Go to the Tech Specs page, click the Search Tech Specs bar, press Command-V to enter your computer's serial number, then click Search.
  3. Click the specs page for your Mac. The number of displays your Mac supports appears under Video Support or Graphics.

"

If those steps don't help, you may want to check with the manufacturer to see if they have any firmware updates available for your display.


If the issue persists, contact Apple Support for further assistance: Contact Apple Support


Take care.


1 reply
Question marked as Top-ranking reply

Oct 28, 2022 4:31 PM in response to Kenito1

Hi Kenito1,


Thank you for participating in the Apple Support Communities. If your external display is not detected, this article has some steps that may help: If your external display isn't detected or appears blurry when connected to your Mac

"

If your display is blank or not detected

Try these steps if you don't see an image on your display.

Check your cable or adapter

Disconnect the cable from your external display from your Mac, then reconnect it. If the cable from your external display doesn't connect to the ports on your Mac, you can use a USB-C or Thunderbolt adapter. If you're using a USB-C or Thunderbolt adapter to connect a display, the adapter must be compliant with DisplayPort Alt Mode or Thunderbolt / USB 4.

Check how many displays you can connect

If you're connecting multiple displays to your Mac, use the Tech Specs page to find out how many external displays your Mac supports.

  1. Choose Apple menu  > About This Mac, double-click your serial number, then press Command-C to copy it.
  2. Go to the Tech Specs page, click the Search Tech Specs bar, press Command-V to enter your computer's serial number, then click Search.
  3. Click the specs page for your Mac. The number of displays your Mac supports appears under Video Support or Graphics.

"

If those steps don't help, you may want to check with the manufacturer to see if they have any firmware updates available for your display.


If the issue persists, contact Apple Support for further assistance: Contact Apple Support


Take care.


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Connect external monitor

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