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I have a imac27 that won’t turn on…the apple shows on the screen then goes black…then a circle with a line thru shows up…..can anyone help

I have a imac27 that won’t turn on…..the apple shows then the screen goes black…than a circle with a line thru appears….command key doesn’t seem to work

Posted on Oct 26, 2022 11:19 AM

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Question marked as Top-ranking reply

Posted on Oct 26, 2022 12:15 PM

See if this helps...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

3 replies
Question marked as Top-ranking reply

Oct 26, 2022 12:15 PM in response to Rickchris02

See if this helps...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

I have a imac27 that won’t turn on…the apple shows on the screen then goes black…then a circle with a line thru shows up…..can anyone help

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