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Level 1

13 points

Apple TV password error

I can’t connect my Apple TV to my work network at all, it keeps giving me this error: The Wi-Fi password you entered is not correct. Try Again (-100)

the thing is though it never opens up the page to enter the password, it instantly goes to this error every time I select the Wi-Fi network from the Wi-Fi selection page. There is no page that opens to enter the password in, this is even after a factory reset.

Posted on Oct 26, 2022 12:39 PM

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Urquhart1244

Community+ 2024

Level 10

140,498 points

Posted on Oct 27, 2022 1:11 PM

What is your model Apple TV? Identify your Apple TV model - Apple Support

If your Apple TV can't connect to Wi-Fi - Apple Support
Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
Verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use WPA2/WPA3 Transitional.

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Apple TV password error

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