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sound disappeared

why did my mac sound suddenly disappear?


MacBook Pro 13″, macOS 10.15

Posted on Oct 26, 2022 1:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2022 4:46 PM

Hi Cher Bell,


Re: why did my mac sound suddenly disappear?


We don't have enough details to say for sure..


Apple Support has articles online that may help troubleshoot:


If you can’t hear sound from your Mac speakers – Apple Support


Control access to the microphone on Mac – Apple Support


Or


If you are streaming the audio:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

________________________________________________________________________________________________


If you still need help:

Wondering which app you were using, and what you were dong on the app, when the sound suddenly disappeared.

and

whether ythis is sound you make (microphone) or sound your receive (speakers.

and

whether or not the sound returns ok if you restart your Mac

and

which Mac model (year) you are using. Apple icon > About this Mac >


For overall sound disappearing in all apps:

You might want to check the sound level settings:

Eg: Apple icon (in top menu bar) > System Preferences > Sound > Output / Input


And,: If the app you were using was not from Apple (eg: Zoom),

You might want to check whether that app has permission to access your microphone.

Eg: Apple icon (in top menu bar) > System Preferences > Privacy and Security > Privacy

_________________________________________________________________________


If needed:

How to:  Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Oct 27, 2022 4:46 PM in response to Cher Bell

Hi Cher Bell,


Re: why did my mac sound suddenly disappear?


We don't have enough details to say for sure..


Apple Support has articles online that may help troubleshoot:


If you can’t hear sound from your Mac speakers – Apple Support


Control access to the microphone on Mac – Apple Support


Or


If you are streaming the audio:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

________________________________________________________________________________________________


If you still need help:

Wondering which app you were using, and what you were dong on the app, when the sound suddenly disappeared.

and

whether ythis is sound you make (microphone) or sound your receive (speakers.

and

whether or not the sound returns ok if you restart your Mac

and

which Mac model (year) you are using. Apple icon > About this Mac >


For overall sound disappearing in all apps:

You might want to check the sound level settings:

Eg: Apple icon (in top menu bar) > System Preferences > Sound > Output / Input


And,: If the app you were using was not from Apple (eg: Zoom),

You might want to check whether that app has permission to access your microphone.

Eg: Apple icon (in top menu bar) > System Preferences > Privacy and Security > Privacy

_________________________________________________________________________


If needed:

How to:  Contact Apple for support and service - Apple Support


All the best :-)

sound disappeared

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