My Face ID is not working?
My phone is not working Face ID for open my phone
iPhone 11 Pro Max, iOS 16
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My phone is not working Face ID for open my phone
iPhone 11 Pro Max, iOS 16
Follow these steps, testing after each step:
If that didn’t work, then it could be a hardware issue.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Follow these steps, testing after each step:
If that didn’t work, then it could be a hardware issue.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
As a result, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Hello ~ Explain exactly what is being displaced on your iPhone screen. Have you forgotten your passcode?
How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
~Katana-San~
Hello ~ If working back through the steps in the article you came from doesn’t help you may need to have your iPhone checked…
Genius Bar Reservation and Apple Support Options
Also you may go to upper right hand corner and click on Get Support.
~Katana-San~
My Face ID & passcode isn’t working for my phone so I’m trying
My Face ID is not working?