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Repaired iPhone was returned without original packaging

Hi


The Problem Iphone 14 pro has return yesterday. Now is working properly, but it didn't return with my original packing, I don't know why? Can you return it for me?


Thank you


Ben


[Re-Titled by Moderator]

iPhone 14 Pro, 16

Posted on Oct 28, 2022 4:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2022 10:57 AM

No, your original packaging would have been disposed of by the repair center. You should not have sent your original packaging with your phone when you sent it in for repair. You should have used the packaging sent to you by Apple when you sent your phone in for repair.


How to send your iPhone to Apple for service from the United States or Canada - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 29, 2022 10:57 AM in response to bennyfromepping

No, your original packaging would have been disposed of by the repair center. You should not have sent your original packaging with your phone when you sent it in for repair. You should have used the packaging sent to you by Apple when you sent your phone in for repair.


How to send your iPhone to Apple for service from the United States or Canada - Apple Support


Repaired iPhone was returned without original packaging

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