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Itunes

Hi, I try to by from a game, but a message pops up say, your purchase can no be done, contact your iTunes support! What should I do?

iPhone 13 Pro

Posted on Oct 29, 2022 2:59 AM

Reply
4 replies

Oct 29, 2022 8:33 AM in response to AliSaeeda

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


Itunes

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