I’m trying to pay for my Apple Music subscription

trying to pay for subscription

iPhone 13 Pro Max, iOS 16

Posted on Oct 29, 2022 4:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 2:45 PM

Hello taquilla128,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. This article goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices: Subscriptions and Billing - Official Apple Support


If your payment method is being declined, please follow the information here:If your payment method is declined in the App Store or iTunes Store - Apple Support


"If a payment method can’t be charged

  1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
  2. iPhone showing three payment methods, with one credit card marked as failed.

  3. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
  4. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.

If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.

See which payment methods are accepted in your country or region."



If you still need help with your account, please reach out to Apple's billing experts here: Get Support


We hope this helps.


Cheers!



1 reply
Question marked as Top-ranking reply

Oct 31, 2022 2:45 PM in response to taquilla128

Hello taquilla128,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. This article goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices: Subscriptions and Billing - Official Apple Support


If your payment method is being declined, please follow the information here:If your payment method is declined in the App Store or iTunes Store - Apple Support


"If a payment method can’t be charged

  1. Use your device to check your payment information. You might see red text that explains why the payment method can't be charged.
  2. iPhone showing three payment methods, with one credit card marked as failed.

  3. If your card was declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
  4. Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.

If you use Family Sharing and Purchase Sharing is turned on, the family organizer must update their billing information or add a new payment method. If you're not the family organizer, you can't change the payment method.

See which payment methods are accepted in your country or region."



If you still need help with your account, please reach out to Apple's billing experts here: Get Support


We hope this helps.


Cheers!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to pay for my Apple Music subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.