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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How do I find out exactly what this charge is for. I’m getting it every week sometimes more. It says internet under the charge on my credit card statement? Correspondence with Apple chat has been useless.
1.
For sure check -> see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
2.
If you see an unexpected charge:
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
3.
I am continually being billed $4.27
a.
Is the invoice from Apple?, tap on Report a problem on the invoice.
b.
If the invoice is not from Apple, was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Ask you ank to block your card, and ask a new card.
Also report to the police.
4.
See -> Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
1.
For sure check -> see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
2.
If you see an unexpected charge:
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
3.
I am continually being billed $4.27
a.
Is the invoice from Apple?, tap on Report a problem on the invoice.
b.
If the invoice is not from Apple, was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Ask you ank to block your card, and ask a new card.
Also report to the police.
4.
See -> Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
I am continually being billed $4.27 and don’t recognize why.
