Missing email in iPhone Mail app but shows in Gmail app

I found out that one of my emails to my Gmail account were missing in the iPhone Mail app. Two screenshots attached. I checked Spam folder of Gmail on iPhone Mail app and it’s not their either. I don’t have this sender blocked or added to any specific lists.


This was an important one and luckily I searched for it on Gmail. Please help me resolve this issue. Screenshots taken at the same time.




iPhone 12 Pro Max, iOS 16

Posted on Oct 29, 2022 9:32 AM

Reply

Similar questions

1 reply

Oct 31, 2022 5:51 PM in response to Trustmebro

Hi Trustmebro, We appreciate you reaching out to us. We understand that you have an email that appears on your Gmail app, but it doesn't appear on your Mail app.


We’d like to gather additional details that may help us be in a better position to assist you.

Is the issue isolated to just one email, or do you have other emails from the same sender that appears to be missing?

Do you have a different Apple device that is signed in to the same Gmail account for Mail? If yes, are you experiencing a similar issue with your other device?

These details can help us in isolating the issue.

For now, a good first step is to check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch



Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing email in iPhone Mail app but shows in Gmail app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.