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Frozen screen

How do u unfreeze the email screen on the iPhone 13

iPhone 13 mini, iOS 15

Posted on Oct 29, 2022 10:00 AM

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Question marked as Best answer

Hello ~ Any help here?


If your iPhone won't turn on or is frozen - Apple Support


~Katana-San~

Posted on Oct 29, 2022 10:04 AM

6 replies

Oct 29, 2022 10:20 AM in response to Pantani75

Something else you can try if the phone screen itself is responsive is to completely close the mail app, restart your phone and then launch the mail app again.

Close an app on your iPhone or iPod touch - Apple Support


If the screen is totally unresponsive, then Katana-San’s suggestion is the way to go. I added to this the discussion because an app can freeze, but the screen can still be responsive.

Frozen screen

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