Hi, my iCloud account seems to have become corrupted. When I click on Subscriptions in Settings or Account in Music, I just get a spinning wheel. All of my family have lost their subscription to our family Music App

Anyone have any suggestions on what I can do to get access back ?

iPhone 13 Pro

Posted on Oct 29, 2022 9:45 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2022 9:52 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, use Twitter or Messages.


Apple on Twitter


Messages chat with Apple

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Hi, my iCloud account seems to have become corrupted. When I click on Subscriptions in Settings or Account in Music, I just get a spinning wheel. All of my family have lost their subscription to our family Music App

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