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Isaiah41-10 Author

Level 1

4 points

Why am I locked out of the apps and music? I’m trying to update an app and it won’t let me

I can’t update an app because it says I’m locked out

iPhone 7, iOS 13

Posted on Oct 29, 2022 6:56 PM

Best reply

Katana-San

Level 9

63,847 points

Posted on Oct 29, 2022 6:58 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to upper right hand corner and click on Get Support or:

Contact Apple for support and service

If your Apple ID is locked or disabled - Apple Support

~Katana-San~

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Why am I locked out of the apps and music? I’m trying to update an app and it won’t let me

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