Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gift card trouble.

I’ve already redeemed my gift card and my account shows there’s an $25 balance. Why does it tell me to update card when I try to purchase something? Why isn’t it taken the money for my purchase from my gift card balance?


iPad mini 6, iPadOS 15

Posted on Oct 30, 2022 1:42 AM

Reply
Question marked as Best reply

Posted on Oct 30, 2022 4:00 AM

When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.


(1)

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

1 reply
Question marked as Best reply

Oct 30, 2022 4:00 AM in response to Chinchilla74

When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.


(1)

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

Gift card trouble.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.