after updat dont work sckrenn to iphone11

hello , wath i must do if my iphone11. After uploud new soft 15.7.1.

dont working screen?


Posted on Oct 30, 2022 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2022 1:34 PM

Hello Janisss,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your touchscreen after the update. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


If not, try the remaining steps listed here to see if they resolve the issue: If the screen isn't working on your iPhone or iPad - Apple Support


"If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Nov 1, 2022 1:34 PM in response to Janisss

Hello Janisss,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your touchscreen after the update. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


If not, try the remaining steps listed here to see if they resolve the issue: If the screen isn't working on your iPhone or iPad - Apple Support


"If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


Contact Apple Support

If your screen still isn't working, you might need to set up service for your device. Contact Apple Support."


We hope this helps.


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

after updat dont work sckrenn to iphone11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.