Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot remember Apple ID or Password!

What am I to do now that we can't remember Apple ID or Password on her Ipad?

Posted on Oct 30, 2022 3:45 PM

Reply
Question marked as Best reply

Posted on Oct 30, 2022 3:51 PM

Check your web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you're the unit's original owner and have encountered the activation lock, click here and submit an unlock request.


(227759)

2 replies

Oct 30, 2022 3:58 PM in response to Madatapple10

Madatapple10 Said:

"Cannot remember Apple ID or Password!: What am I to do now that we can't remember Apple ID or Password on her Ipad?"

-------


Troubleshooting a Locked iPad:

Seems your iPad is locked. If so, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPad Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

Cannot remember Apple ID or Password!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.