Cellular data transfer

Hello! I just got my replacement phone in the mail. I’ve switched all of my stuff over and put the old SIM card in the new phone. Did I do this right? Now I have no cellular data. I didn’t know if it takes a minute or if I did it wrong

Posted on Oct 31, 2022 7:10 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2022 12:10 PM

Hi Toricarp19,


If you have transferred all of your data to your new iPhone and inserted the SIM card, but not receiving cellular data, see if the steps in Connect iPhone to the internet help:


"Connect iPhone to a cellular network


Your iPhone automatically connects to your carrierʼs cellular data network if a Wi-Fi network isnʼt available. If iPhone doesn’t connect, check the following:


  1. Verify that your SIM is activated and unlocked. See Set up cellular service on iPhone.
  2. Go to Settings  > Cellular.
  3. Verify that Cellular Data is turned on. If you’re using Dual SIM, tap Cellular Data, then verify the selected line. (You can choose only one line for cellular data.)"



If it continues, contact your carrier for further assistance.


Take care.


1 reply
Question marked as Top-ranking reply

Nov 2, 2022 12:10 PM in response to Toricarp19

Hi Toricarp19,


If you have transferred all of your data to your new iPhone and inserted the SIM card, but not receiving cellular data, see if the steps in Connect iPhone to the internet help:


"Connect iPhone to a cellular network


Your iPhone automatically connects to your carrierʼs cellular data network if a Wi-Fi network isnʼt available. If iPhone doesn’t connect, check the following:


  1. Verify that your SIM is activated and unlocked. See Set up cellular service on iPhone.
  2. Go to Settings  > Cellular.
  3. Verify that Cellular Data is turned on. If you’re using Dual SIM, tap Cellular Data, then verify the selected line. (You can choose only one line for cellular data.)"



If it continues, contact your carrier for further assistance.


Take care.


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Cellular data transfer

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