You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to check iPhone for malware

How do I check for viruses or malware on iPhone 11 it keep shutting down


iPhone 11, iOS 16

Posted on Oct 31, 2022 11:24 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 1:11 PM

Goldengirl66 wrote:

Thanks

You're welcome.


Try - back up your device to icloud, then restore to factory settings - then use the cloud backup to restore data back.


If that doesn't work, then you may need to take it in to Apple and have it check out.

3 replies

How to check iPhone for malware

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.