Unlocking phone when owner has died

I look after an old chap who’s wife died a year ago. He needs a phone but does not know his wife’s Apple ID or login password. How can I help him get the phone unlocked and make it useable. He has his own apple account but no idea what his log in details are either. Help?

iPad Air 2, iPadOS 13

Posted on Nov 1, 2022 5:03 AM

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Unlocking phone when owner has died

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