Problem loading content

Apple TV app shows message “there’s a problem loading content”. Watching video on YouTube also does not work.



Restarting the device fixes the issue though. I’m using the M2 iPad Pro 11 inch running iPadOS 16.1.


It’s been quite annoying since this issue has happened everyday since I bought it.


Posted on Nov 1, 2022 5:14 AM

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6 replies

Jan 2, 2023 7:15 AM in response to jkmp3

This problem started with the update to iOS 16.x.x. I spoke with Apple support about it and they shirked it off with "your iPad is too old, that is the problem". Yet, my iPad isn't too old for me. It's not the latest, but it supports the latest OS and up until 16.x.x it worked perfectly. We tried everything we could imagine, other routers, reconfiguring network, resetting the entire device, nothing solves it because it's an obvious bug in the OS. It also broke streaming on Netflix and other streaming apps. It's not a function of bandwidth as all of those run steady and fast as always at nearly 1 Gbps / 1 Gbps. I contemplated doing what I suspect Apple wants, and just buying a new device even though this one is perfectly fine prior to their update, but I keep checking and looking for a solution. It's interesting to see that even people with newer devices are experiencing the same. So, maybe they'll eventually acknowledge the bug and fix it.


Restarting the iPad temporarily fixes the problem for me as well.


Oh, and we have much older Apple devices that run fine.

Nov 28, 2022 9:02 AM in response to Urquhart1244

Hi, the issue didn't appear for a couple of weeks. But since last week I am facing the same issue, I tried switching networks as you suggested, but it didn't solve the problem. As of now I am on iPadOS 16.1.1. The frequency of the issue appearing has increased, now l am facing it multiple times a day. Its the same as before where I can't access Apple TV plus content or YouTube content but restarting iPad fixes the issue.

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