hi cant open my mac book pro model :A1297 SN: W8***QTT. when apple logo shows half way start apple logo despair from screen and shows ⊘ sign . try somany time getting exposited. please i need ur help thanks
[Edited by Moderator]
MacBook Pro
Your model-number looks up to 17-in MacBook Pro, from 2009 to 2011 model.
The prohibitory symbol indicates that although your Mac appeared to be bootable, a major component of MacOS was found to be damaged or wrong version. Startup cannot continue.
You can try to repair the disk in recovery, but the usual solution is a MacOS re-install.
Your model-number looks up to 17-in MacBook Pro, from 2009 to 2011 model.
The prohibitory symbol indicates that although your Mac appeared to be bootable, a major component of MacOS was found to be damaged or wrong version. Startup cannot continue.
You can try to repair the disk in recovery, but the usual solution is a MacOS re-install.
Hold Command-R at startup. This launches your on-disk Recovery software, if available.
Recovery provides the tools to launch Disk Utility and check the Disk Directory using the 'Repair' function.
How to repair a Mac disk with Disk Utility - Apple Support
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If repair does not fix everything, Recovery also allow you to re-Install MacOS.
The version you are running appears to be 10.11 El Captain, so a re-install of the 'latest MacOS available for your Mac' would yield EXACTLY that version.
How to reinstall macOS - Apple Support
.
Making a Proper USB stick installer correctly is complex.
If you can get Recovery mode to run, it will re-install MacOS, if you ask it to.
How to reinstall macOS - Apple Support
.
Thanks for replying. How I can do it and which operating system down load if u send me the link . I m not good with computers. Advice me to do . I try to did safe mode can't be done having same issues
That's I did came safe mode black screen then came prohibitive logo
Hi sir . I did Al the interaction as says couple of times . Then make bootable USB with as u say macos El Capitan . When put USB I did power button hold options key .not shows USB on screen shows as
I press enter key do same thing apple logo shows progress half on prosece come to this screen. If anything u can contract me 514 476 3598 . Pls
Cant open my MacBook Pro
