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My phone says my account has been disabled in the app store and itunes. How do I fix this?

My phone says my account has been disabled in the app store and itunes. How do I fix this?

iPhone 12 Pro Max

Posted on Nov 1, 2022 7:22 AM

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Question marked as Top-ranking reply

Posted on Nov 1, 2022 7:25 AM

According to: If a message says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

3 replies

Nov 1, 2022 1:22 PM in response to Steve_774

This problem is weird and I am seeing this more often since few days. It started to appear after I update my phone to IOS 16.1. Surprisingly my sister also has the same issue and contacted apple support last night. They were not able to resolve it after a Lon 30 min call/chat. Ultimately she ended up resetting the phone and creating a new account. That worked temporarily but still unable to update apps from the App Store. I was not able to add her into my family group also.

My phone says my account has been disabled in the app store and itunes. How do I fix this?

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