I got my new iPad a week ago. Suddenly there was a black horizontal line appeared on my iPad. If I lock my screen, I don't see it. If I unlock my iPad after 30 to 45 sec it appears. I have even updated my IOS to 16.1. today. some times it doesn't appear even for 2 to 3 mins. and suddenly it comes back.
I have attached the screen shot below.
iPad, iPadOS 16
Make an appointment at the nearest Apple location to have your iPad evaluated for free.
Once the diagnostics are complete, the staff will explain your options.
Make a Genius Bar Reservation
Genius Bar Reservation and Apple Support Options - Apple
Or use this link to see if Apple can run remote diagnostics on your iPad:
Make an appointment at the nearest Apple location to have your iPad evaluated for free.
Once the diagnostics are complete, the staff will explain your options.
Make a Genius Bar Reservation
Genius Bar Reservation and Apple Support Options - Apple
Or use this link to see if Apple can run remote diagnostics on your iPad:
Begin with a forced-restart of your iPad - as this will often resolve an isolated issue:
If the problem remains unresolved, you’ll need to determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...
When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.
Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.
Take a screenshot on your iPad – Apple Support
If this test suggests that you iPad does have a have a screen or hardware fault, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If a fault is confirmed, you’ll be in the best possible place to explore your available options:
Can any tell me what this is issue, and how to resolve it?
Is it related to hardware or software?
(I think it is not hardware, if it's hardware, it should show from start. But it doesn't show, it appears only after 1 to 2min slowly. and again if I lock it disappears and comes back after logging In.
Thankyou.
Thin black Horizontal Line, suddenly in my iPad (9th Gen) from this evening
