Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hatimben Author

Level 1

4 points

Hi my face id is disabled and it tels me there’s a problem with my true depth camera !

My face id is disabled

iPhone XS, iOS 16

Posted on Nov 1, 2022 3:24 PM

Reply

Similar questions

My face ID has been disabled,how can I fix my true depth camera so that my face ID can start working again
204 2
How do i fix my Face ID when it says disabled My Face ID says there’s a problem with the true depth camera and that it is disabled
116 1
Hey how to I fix my Face ID it’s is telling me that my True depth camera is disabled How to fix my TrueDepth Camera for face ID is disabled
211 1

2 replies

Level 10

684,237 points

Nov 1, 2022 7:11 PM in response to hatimben

See if anything here helps

Face ID on your iPhone or iPad Pro. *

If Face ID isn't working on your iPhone or iPad Pro *

Face ID not working. -

Face ID not working' problems on iPhone. -

Face ID Not Working. -

You may need to take it in for service.

Genius Bar Reservation - US.

Find a store. -

Authorized Service Provider. -

ASC YouTube for how to to schedule a repair at an Apple Store or Apple Authorized Service Provider – Apple Support

Reply

Level 10

192,318 points

Nov 1, 2022 3:49 PM in response to hatimben

hatimben wrote:

My face id is disabled

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Reply

Hi my face id is disabled and it tels me there’s a problem with my true depth camera !

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up