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I can’t pair my Apple Watch to my iPhone, it says to update it and when I try to update it says unable to connect to the internet and then unpairs it, I tried another phone hotspot and cox Wi-Fi it still doesn’t work and someone else tried to do so as well and gives them the same issue
joslyn150,
Ensure the iPhone is up to date. We do not want to troubleshoot until the iPhone is on the highest version supported as software updates may resolve the issue. Restart the iPhone and the Apple Watch one after the other. Leave them powered off until both devices have been powered off.
If possible, try updating on a different Wi-Fi Network.
If the issue persists, please reach out to Apple directly fr assistance here: Get Support
We hope this helps.
Cheers!
joslyn150,
Ensure the iPhone is up to date. We do not want to troubleshoot until the iPhone is on the highest version supported as software updates may resolve the issue. Restart the iPhone and the Apple Watch one after the other. Leave them powered off until both devices have been powered off.
If possible, try updating on a different Wi-Fi Network.
If the issue persists, please reach out to Apple directly fr assistance here: Get Support
We hope this helps.
Cheers!
Hi joslyn150,
Thanks for posting in Apple Support Communities.
To ensure you can update your Apple Watch, first make sure that you've updated to the latest version on iPhone in Settings. Also, Apple Watch needs to be either connected to the charger or at least 50% charged. If you've tried updating from Apple Watch, try updating from Watch app on iPhone.
1. On your iPhone, open the Apple Watch app, then tap the My Watch tab.
2. Tap General > Software Update.
3. Download the update. If asked for your iPhone passcode or Apple Watch passcode, enter it.
4. Wait for the progress wheel to appear on your Apple Watch. It could take from several minutes to an hour for the update to complete.
Leave your Apple Watch on its charger while the update completes. Don't restart your iPhone or Apple Watch, and don't quit the Apple Watch app. When the update completes, your Apple Watch restarts on its own.
These and additional guidelines are found in Update your Apple Watch.
Regards.
what has worked for me is signing out of my cloud account, but I can't update still because of it being a series 3. But, signing out has allowed me to start the update.
It’s been factory reset before it was given to me and it doesn’t let me do any of that it just keeps saying it needs to update then it checks for update and says error can’t connect to internet then it unpairs and wont update
I can’t pair my Apple Watch to my iPhone it keeps saying can’t connect to internet then unpairs
