Account error.

I have a credit of 359.29 in my account but I can’t purchase anything through my games. It just keeps popping up with the purchase cannot be completed. How can I fix this?

iPad Pro, iPadOS 16

Posted on Nov 2, 2022 1:03 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2022 1:16 PM

(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • set your Apple ID balance as your default payment. 


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

1 reply
Question marked as Top-ranking reply

Nov 2, 2022 1:16 PM in response to Rpm1970

(1) See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2) See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • set your Apple ID balance as your default payment. 


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

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Account error.

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