readersinc wrote:
Problems:
1)Contents of mail not being loaded.
2)When clicking on a new/unread message, content is "loading" but not opening. Unable to mark message as "read."Blue dot never goes away.
3) When I delete message it goes to Trash, but when I delete it from Trash it reappears in the Inbox as an unread message.
I've done the following and mail is still messed up:
Restarted mail app
Restarted Mac
Shut down Mac & tested mail in Safe Mode
Ran First Aid in Disk Utility
Suggestions? Should I use CleanMyMacX? Hire a tech?
No. <CleanMyMacX> this is known to be problematic—excellent marketing campaigne with a strong wallet magnet...
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
For your mail issues if no insight or resolve—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line Apple Support
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
You can try disabling the following—
Open mail app select Mail>Preferences>Privacy disable:
“Protect Mail Activity” /
“Hide IP address” /
“Block all remote content”
and compare your results
