Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I get a refund?

Apple has taken money out of my account and I have not authorised it. Who do I contact for a refund?

iPhone 12, iOS 16

Posted on Nov 2, 2022 4:33 PM

Reply
Question marked as Best reply

Posted on Nov 2, 2022 4:42 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


1 reply
Question marked as Best reply

Nov 2, 2022 4:42 PM in response to Biancamary

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


How can I get a refund?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.