Preferred line unavailable in contacts

iPhone 12, esim only, 1 phone line only. Recently I noticed some of my contacts state “Preferred line-last used “unavailable”. Not sure I understand why this is happening- does anyone know why?

iPhone 12, iOS 16

Posted on Nov 2, 2022 8:33 PM

Reply
3 replies

Nov 2, 2022 8:35 PM in response to imnotsurebutiwillask

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


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Preferred line unavailable in contacts

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