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How can I get my Face ID to work again

My Face ID isn’t working

iPhone XR, iOS 16

Posted on Nov 3, 2022 4:25 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2022 4:35 AM

If the screen wasn't replaced in a non-authorized service, then you can go into Settings - FaceID and Passcode, you can set up an alternate appearance, which can train the phone to your current look. If that doesn't work, you may have a hardware related problem, and I'd recommend to visit a local authorized service provider.

1 reply
Question marked as Top-ranking reply

Nov 3, 2022 4:35 AM in response to Harrietm40

If the screen wasn't replaced in a non-authorized service, then you can go into Settings - FaceID and Passcode, you can set up an alternate appearance, which can train the phone to your current look. If that doesn't work, you may have a hardware related problem, and I'd recommend to visit a local authorized service provider.

How can I get my Face ID to work again

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