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Screen of death(white and green)

iPhone 13 Pro, iOS 16

Posted on Nov 3, 2022 8:30 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2022 10:04 AM

Greetings Mraziff,


We see exactly what you mean. This appears to be a hardware issue. Therefore, you may need to set up your device for service.

However, the following steps may be able to help:


1. Restart your iPhone
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4. Remove any cases or screen protectors.

More details here: If the screen isn't working on your iPhone or iPad


If you continue to experience the same behavior, You can connect with Apple directly using these links:

iPhone Repair & Service

Get Support


All the best.



1 reply
Question marked as Top-ranking reply

Nov 5, 2022 10:04 AM in response to Mraziff

Greetings Mraziff,


We see exactly what you mean. This appears to be a hardware issue. Therefore, you may need to set up your device for service.

However, the following steps may be able to help:


1. Restart your iPhone
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4. Remove any cases or screen protectors.

More details here: If the screen isn't working on your iPhone or iPad


If you continue to experience the same behavior, You can connect with Apple directly using these links:

iPhone Repair & Service

Get Support


All the best.



Screen of death(white and green)

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