I recently purchased the new AirPods Pro and they are not compatible with Jabber on my iphone. They were with every other application. Jabber works with all other headsets. What is the workaround? Jabber IT tells me it is an Apple issue. It is one of the main uses of my headphones and I feel so disappointed. It is not a problem with other Airpods...just these.
Hi anya4,
Thank you for using the Apple Support Communities! If you have isolated the issue to a specific app, we would suggest the steps in the following article that may help, which includes working with the app developer if needed as they will be the experts for their app:
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Hope this helps!
Have a great day.
Airpods and Jabber DO NOT WORK
