unavailable ipad
My iPad is saying unavailable and when i try to reset ion Intune, it's not allowing me to
me to
iPad, iPadOS 15
User profile for user:
SnickZ.
User level:
Community Specialist
Hello and welcome to Apple Support Communities, kj174,
We understand you're seeing that your iPad is unavailable and having trouble resetting it with iTunes. We'd be happy to provide information to help you out.
This message indicates that you’ve entered the passcode of your iPad incorrectly too often. If your iPd is on iPadOS 15.2 or later, you can erase and set up your iPad directly from your iPad: How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support
Otherwise, you’ll need to use your computer to erase it: If you forgot your iPad passcode - Apple Support
Step 1: Make sure that you have a computer (Mac or PC)
Step 2: Turn off your iPad
Step 3: Put your iPad in recovery mode
Step 4: Restore your iPad
Since your iPad is showing “unavailable”, iTunes isn’t able to recognize it until it’s placed in recovery mode as shown in the article above.
Feel free to get back to us with any questions or problems you may have.
Regards.