Login stuck after update macOS Ventura

Apologies for the delay in responding.

I was also able to identify another fix if you are unable to create another user account:

1. Login to recovery mode and launch Terminal from Utilities in the menu bar 
2. Type ls /Volumes
3. Find the name of the main OS volume. This should be Macintosh HD (not - Data)
4. Type cd /Volumes/Macintosh\ HD/Library/Preferences/SystemConfiguration/ (Pressing TAB will autocomplete the paths in case I have typed this wrong)
5. In this directory, type ls to get a list of all .plist files.
6. Type rm *filename* for the following files:

• com.apple.airport.preferences.plist
• com.apple.network.identification.plist or com.apple.network.eapolclient.configuration.plist
• com.apple.wifi.message-tracer.plist
• NetworkInterfaces.plist
• preferences.plist

This is a one time fix and theoretically devices in MDM would be receiving WiFi configuration / it would be stored in the users keychain and restored post sign in.

Hi, I was stuck in this state also and was unable to create additional accounts etc.

My fix was

1. Login to recovery mode and launch Terminal from Utilities in the menu bar 
2. Type ls /Volumes
3. Find the name of the main OS volume. This should be Macintosh HD (not - Data)
4. Type cd /Volumes/Macintosh\ HD/Library/Preferences/SystemConfiguration/ (Pressing TAB will autocomplete the paths in case I have typed this wrong)
5. In this directory, type ls to get a list of all .plist files.
6. Type rm *filename* for the following files:

• com.apple.airport.preferences.plist
• com.apple.network.identification.plist or com.apple.network.eapolclient.configuration.plist
• com.apple.wifi.message-tracer.plist
• NetworkInterfaces.plist
• preferences.plist

This is a one time fix and theoretically devices in MDM would be receiving WiFi configuration / it would be stored in the users keychain and restored post sign in.

I realise this doesn’t specifically relate to FileVault however it worked for 10+ devices in my fleet.

Does this issue present on Only One computer or on Many computers ?

Would suggest communicating directly to the MDM Service Provider to insure their Package is compatible with Ventura which was just reloaded October 24, 2022

I can confirm the exact same issue, with devices working fine on be tura until the most recent update.

Filevault & MDM managed (I am the administrator) with no changes in configuration and several devices stuck at login.

Holding shift to disable login items does not solve the issue.

Unloading launch agents and daemons made no difference.

Running a repair install / new install hangs after several hours.

So far the only "fix" is to wipe the disk and reinstall from scratch.

Hello,

I have almost 9-10 M1 Pro MacBook device which are failing to load user login account when the filevault is turned on.

The systems are excluded to receive FileVault encryption policy for now.

Can anyone please suggest any remediation?

Thanks,

Abhik

Hello,

I had exactly the same the problem. In my case the machine was managed by Mosyle.

After some trial and error here is the solution that worked (M1 mbp, filevault On).

1) Boot into recovery mode.

2) Instead of selecting a user to reset the password, select "Forgot password"

3) When prompted, type in the recovery key for the Filevault volume in my case a PRK that was escrowed in Mosyle.

4) Reset the password of the user.

5) Open a tty and find the .AppleSetupDone file (won't work without this step)

6) Reboot the machine - log into the account. (you have to go through setup assistant)

But then you will dropped into the session.

Once logged in, don't reboot as the problem will come back.

7) Remove the FV2 profile in mosyle.

8) Disable Filevault through system preferences

9) Update to 13.3.1 (because of the zero day(s) in previous releases...)

10) Re-enable FV2 in mosyle.

It seems to work... For now..

I wish I could find the root cause, but it requires some further investigations (checking logs, etc). But the client won't pay me for this.

EDIT: After re-enabling FV, after a few reboots the problem re-appeared.

BR

Erik

Hi

I have a intel MBP 16 2019 and when I try to confirm it gets stuck it started yesterday. And I had to force quit I tried several times. With no results Apple what is going on, Lately there is so many issues. Icloud do not sync now this it just getting worse. I really regret I upgraded from Monterey to Ventura. I hope someone here no if there are a fix or there will soon come on.

I am also getting this problem after updating Ventura but my Mac is an Intel Mac mid 2017. And when I try to use the terminal prompt that was listed as a way to solve this problem it doesn’t seem to work. Has anybody found a fix for Intel Macs that are having this problem?

Hi,

this is my workaround:

• Create a new local user (maybe with admin permissions). 

• Sign in as this local user

• Logoff (no reboot)

• Login with your regular credentials

• => working

Q - " Mac is in MDM and FileVault is enabled. "

A - Communicate to the Administer of the MDM as they control the Computer and any such issues related to the computer

Are you the Administrator of the Third Party Mobile Digital Management Service ?

Hello,

did you solve the issue. I have the very same setup and it shows the same issue. Running Ventura 13.1