My Stan subscription expired in February this year. I know this because I didn’t want it anymore and I cancelled the subscription. However recently I discovered that I have still been charged monthly $10 and Stan had informed me that they never received a cancellation request.
How is it possible the it is expired but for Stan to continue to charge my credit card every month? How is my account with them still active?
Not sure how you canceled your Stan subscription.
Canceled the subscription via Apple or via Stan?
Normally you will receive a confirmation afterwards.
My Stan subscription expired in February this year.
See -> View your purchase history for the App Store, iTunes Store, and other Apple media services
Do you still have that confirmation (check your mail box), use it as proof.
See -> https://help.stan.com.au/hc/en-us/articles/202759790-How-do-I-cancel-my-Stan-account-
See also the following Apple articles:
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed – Apple Support (UK)
How is it possible the it is expired but for Stan to continue to charge my credit card every month?
Contact your bank, depending on your bank, they can collect the amount back within 30 days.
Ask your bank to block Stan from taking money from your account.
Not sure how you canceled your Stan subscription.
Canceled the subscription via Apple or via Stan?
Normally you will receive a confirmation afterwards.
My Stan subscription expired in February this year.
See -> View your purchase history for the App Store, iTunes Store, and other Apple media services
Do you still have that confirmation (check your mail box), use it as proof.
See -> https://help.stan.com.au/hc/en-us/articles/202759790-How-do-I-cancel-my-Stan-account-
See also the following Apple articles:
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed – Apple Support (UK)
How is it possible the it is expired but for Stan to continue to charge my credit card every month?
Contact your bank, depending on your bank, they can collect the amount back within 30 days.
Ask your bank to block Stan from taking money from your account.
Still being charged for expired subscription
