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carrie69 Author

Level 1

12 points

VIP Mail going to Junk

Emails that have been designated VIP are still going to my junk mail folder. I want to be able to designate what goes to junk, not Apple!

Fix this!!!

Posted on Nov 4, 2022 4:49 AM

Top-ranking reply

tygb

Level 9

64,764 points

Posted on Nov 4, 2022 7:22 AM

See the article Manage junk mail in Mail on iCloud.com - Apple Support

Indicate that an email isn’t junk

In Mail on iCloud.com, click the Junk folder in the Mailboxes list.
Select the message or messages, then do one of the following:

- If you selected one message: Click , then click Move to Inbox.
- If you selected multiple messages: Click Mark, then click “Move to Inbox.”

Subsequent messages from the same sender are no longer automatically marked as junk.

Read Set up rules to filter email in Mail on iCloud.com - Apple Support

Change or delete email filtering rules.

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VIP Mail going to Junk

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