Discovery app

Hi the discovery app on Google is not loading, I have deleted the app and reinstalled it but still not working, any help would be appreciated

Posted on Nov 4, 2022 4:45 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2022 9:24 AM

Hello Dyna04,


If you are having an issue with a particular app on your iPhone, these steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open should help you get it working again:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


If you continue to have an issue, the next step would be to reach out to the developer using the steps found here: How to contact an app developer


Have a good day.



1 reply
Question marked as Top-ranking reply

Nov 6, 2022 9:24 AM in response to Dyna04

Hello Dyna04,


If you are having an issue with a particular app on your iPhone, these steps from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open should help you get it working again:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


If you continue to have an issue, the next step would be to reach out to the developer using the steps found here: How to contact an app developer


Have a good day.



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