I lost the return label provided for the trade in of my phone. How can I get another label?

I want to return my old phone now that I have it wiped and prepared. But I lost the provided label. Where does this need to be returned?



Posted on Nov 4, 2022 5:36 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2022 10:26 AM

Hi fbaa,


Regarding the Apple trade-in service you'll need to reach out to Apple directly to assist with reprinting a label based on your country or region. You can review additional information below found on the website here: Apple Trade In - Apple


"How do I pack my device for trade-in with a trade-in kit, and how quickly should I send it to you?


Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.


Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you."


To contact Apple Support directly using the links below.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

1 reply
Question marked as Top-ranking reply

Nov 6, 2022 10:26 AM in response to fbaa

Hi fbaa,


Regarding the Apple trade-in service you'll need to reach out to Apple directly to assist with reprinting a label based on your country or region. You can review additional information below found on the website here: Apple Trade In - Apple


"How do I pack my device for trade-in with a trade-in kit, and how quickly should I send it to you?


Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.


Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you."


To contact Apple Support directly using the links below.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

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I lost the return label provided for the trade in of my phone. How can I get another label?

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