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I have charges that have not been authorized. Need refund
iPhone 12, iOS 15
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I have charges that have not been authorized. Need refund
iPhone 12, iOS 15
You can require all you want, but no user in this user-to-user forum can do that for you. Follow the instructions already posted.
And note that If you were charged by Apple for something there are a few possibilities:
The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.
If it is a specific item on your bank or credit card statement see this link →If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
You can review all of your purchases as described in this link →See your purchase history for the App Store or iTunes Store - Apple Support
If it is a subscription you can cancel it here →See or cancel your subscriptions - Apple Support.
Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.
If the charge was made in error you can request a refund here→Request a refund for apps or content that you bought from Apple - Apple Support
1.
For sure check -> see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
2.
If you see an unexpected charge:
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
3.
I have charges that have not been authorized.
a.
Is the invoice from Apple?, tap on Report a problem on the invoice.
b.
If the invoice is not from Apple, was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Ask you ank to block your card, and ask a new card.
Also report to the police.
4.
See -> Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
you can try
Request a refund for apps or content that you bought from Apple - Apple Support
or contact their support
This is not helpful. I see my history and see that I have been billed for a six subscription (mod for mindcraft) that I have not done or authorized since Sept 1.
i require these 6 charges of $8.61 for a total of $51.66 to be credited to my credit card.
Thank you,
jeanne
Refund