Xbox wireless controller on 2k23 Apple Arcade on MacBook

When I launch 2k23 arcade on my MacBook it defaults me to my keyboard even though my controller is connect via wifi. I'm able to use my controller on my phone but it won't register that its connected in game on my MacBook.


Posted on Nov 4, 2022 10:33 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2022 12:51 PM

Hi JacobFerrell3,


For help with connecting a controller to your MacBook have you tried first unpairing it from your iPhone? If so, test the steps below found in the article here: Connect a wireless game controller to your Apple device


"If the controller doesn't connect or work as expected

Support for specific buttons and features, such as a controller's audio jack or lights, varies by controller and the app you're using with it.

  • Install the latest software updates—both for your Apple device and the controller. If a software (firmware) update is available for the controller, get it from the maker of the controller.
  • In Bluetooth settings, select the contoller or the info button  (if present) next to its name, then select Forget This Device. Connect the controller again.
  • Reduce the number of Bluetooth devices connected to your Apple device. This can also help with connection issues related to wireless interference. Apple TV 4K and Apple TV HD support up to four Bluetooth game controllers at the same time, or one controller when Apple TV is also using a Bluetooth audio accessory. The limit for other Apple devices varies based on your specific setup and wireless environment.
  • To charge your controller, use the charging solution included with your controller or recommended by the controller manufacturer."


If the issue continues, as recommended in the article reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

1 reply
Question marked as Top-ranking reply

Nov 6, 2022 12:51 PM in response to JacobFerrell3

Hi JacobFerrell3,


For help with connecting a controller to your MacBook have you tried first unpairing it from your iPhone? If so, test the steps below found in the article here: Connect a wireless game controller to your Apple device


"If the controller doesn't connect or work as expected

Support for specific buttons and features, such as a controller's audio jack or lights, varies by controller and the app you're using with it.

  • Install the latest software updates—both for your Apple device and the controller. If a software (firmware) update is available for the controller, get it from the maker of the controller.
  • In Bluetooth settings, select the contoller or the info button  (if present) next to its name, then select Forget This Device. Connect the controller again.
  • Reduce the number of Bluetooth devices connected to your Apple device. This can also help with connection issues related to wireless interference. Apple TV 4K and Apple TV HD support up to four Bluetooth game controllers at the same time, or one controller when Apple TV is also using a Bluetooth audio accessory. The limit for other Apple devices varies based on your specific setup and wireless environment.
  • To charge your controller, use the charging solution included with your controller or recommended by the controller manufacturer."


If the issue continues, as recommended in the article reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.

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Xbox wireless controller on 2k23 Apple Arcade on MacBook

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