Community titles?

What is the difference in a person with title "community specialist" and one who is "level 12"? I saw that level 12 is highest a person who offers support can achieve, but then is the "specialist" higher or how does one end up that?

(It's hard to find a "title or device" below that is related to this question so will just pick something. ;))

iMac 24″, macOS 12.6

Posted on Nov 4, 2022 5:04 PM

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Posted on Nov 4, 2022 5:19 PM

People with Level ranks are customers.

People with the Community Specialist title are Apple employees who answer questions which haven't been replied to after 24 hours or when there's a threat to a customer's physical safety.


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Community titles?

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