Problem downloading and updating apps

moayad262 Said:

"Problem downloading and updating apps: I don’t have any payment method associate with my account and I never made any purchases. DISS zeroing out my account still apply?”

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You are welcome.

To Zero-Out your Balance:

Yes. Zeroing-out your balance still applies. You So, add a method of payment in there, and then report back if all is successful.

Add a Method of Payment:

You need at least one method of payment assigned to your account. This is because even free app have the option for purchases. So, add the method of payment first, and then delete this method of payment. Go here: Change, Add, or Remove Apple ID Payment Methods - Apple Support

moayad262 Said:

"Problem downloading and updating apps: Hello, I have a problem downloading and updating apps on my iphone. When I want to download new apps, I get the 'Store isn’t available in your country/region' message. When I want to update apps I dont get any message and the update simply wont start downloading after clicking update.[...]"

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Have you Relocated?:

Have you are now living in a different country/region, then you need to zero-out your balance. Then, all should be modifiable. If you are just visiting someone, however, then let things be. If you were to change it, then all would be lost. Purchases need to be repurchased in order to use them in a different country/region. this all has to do with licenses between Apple and the Studio or Developer.

So, if relocated...

Zero Out your Balance:

First off, you need to zero-out your Apple Account balance. So, either call Apple, requesting that the Apple Rep zeros it out, or purchase something for more than what is left in your Apple Account balance, using the primary method of payment to payment to pay the rest off.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic. And that makes sense because many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)