sound problem

Clynelist Said:

"sound problem: the sound from the speaker is audible even if it is completely turned off"

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Troubleshooting Dulled-Out Speaker Icon:

Go Here:

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support

• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support

• If Neither is of Success: Contact Apple Support

Clynelist Said:

"sound problem: the sound from the speaker is audible even if it is completely turned off"

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No.