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I am having trouble to download and update apps. iTunes store is showing that I don’t have account while I am trying to log in app store.

Posted on Nov 5, 2022 10:29 PM

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1 reply

Nov 6, 2022 1:36 PM in response to shukla179

See the Apple Support article(s) below. 


Apps won’t downloaded.  *


ASC YouTube for what to do if you can’t make a purchase on your iPhone -


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *



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