Hack attempt on my iPad?

My iPad offers to upgrade to iPadOS 16 even though I'm currently running 16.1. Could this mean that my iPad is, or is about to be, hacked? In the attached screen shot you can see that I'm running 16.1 but the button at the bottom is offering me to upgrade to a new major version of iPadOS.

Now, I should mention that I've previously been running 16 beta on this device but I no longer do that and the currently installed version is not a beta install. I'm now in a position that I don't dare to update/upgrade this device in fear of getting hacked. That fear, however, puts me in jeopardy since upgrading to latest usually is the best option security wise. Please advise!


Posted on Nov 7, 2022 12:55 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2022 7:18 AM

No, your iPad hasn’t been hacked.


Ensure that the beta profile has been fully removed from the iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


If the iPadOS 16.1 update still appears, perform the update as indicated. After the update completes, a further forced update is recommended:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




12 replies
Question marked as Top-ranking reply

Nov 7, 2022 7:18 AM in response to mattiasfromsweden

No, your iPad hasn’t been hacked.


Ensure that the beta profile has been fully removed from the iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


If the iPadOS 16.1 update still appears, perform the update as indicated. After the update completes, a further forced update is recommended:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Nov 7, 2022 7:13 AM in response to mattiasfromsweden

If you were a former iOS/TVos app develpoer then you should be very aware that iOS/iPadOS cannot be easily hacked due to the sandboxed, “walled garden” nature of iOS/TVos and to some extents, macOS.


Backup your device to iCloud, instead of your Mac, completely erase the iPad, set it up as a new device, then restore your data from an iCloud backup, instead.

Nov 7, 2022 1:31 AM in response to mattiasfromsweden

You may need to backup the data on this iPad and do a complete erase and restore of this iPad using a Mac or Windows PC.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina, or later macOS, installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application to do the back up and restore process.



How to back up your iPhone, iPad, and iPod touch - Apple Support


Erase iPad - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



Make sure your iPad is, at least, charged to 50% or greater to attempt this.


Make sure your desktop/laptop computer has plenty of internal drive storage space, also.



If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member, with a full Mac or Windows PC, to help you out


OR


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 15 version.

OR, alternatively, use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!

Nov 7, 2022 1:17 AM in response to mattiasfromsweden

I do not think your iPad is hacked or being hacked, but I have no other explanation for this occurance, either.


After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset/forced restart of your Apple mobile device.


For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5 and 2021 iPad Mini 6 models.


1. Press and release the volume button closest to the top Power button


2. Then immediately press and release the volume button farthest from the top Power button.


3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.



Best of Luck to You!


Nov 7, 2022 6:13 AM in response to MichelPM

Well I'd rather not connect the iPad to my MacBook in case it is hacked without running protection software on the Mac. And I think that just resetting it will make it auto-upgrade upon next boot which will install the version I'm worried about. I was hoping someone would tell me how to investigate the whole matter and not just the old Windows-solution (reboot and/or reinstall). I would love to run some diagnostics software on my mac and then plug in the iPad to analyse the signature of the installed OS or something similar. I'm no expert at these things but I'm an iOS/tvOS app developer since many years and I've never encountered this situation.

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Hack attempt on my iPad?

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